I occasionally get pages with the following:
"The website that you're trying to reach is having technical difficulties and is currently unavailable.
"We are aware of the issue and are working hard to fix it. Thank you for your patience."
I believe these are most often php related errors and on other (non-Acquia) Drupal sites I am used to seeing details of the php error on the error page itself -- but this page gives no info. To figure out what went wrong, I check my drupal-watchdog.log via ftp -- but that is a bit onerous.
Several questions related to this:
* Is there any information/documentation on how this page is generated, what it is, and how it could be configured? Have looked (docs, kb, forums) but haven't found any.
* Is that the best way to see the error that is causing that page?
* I assume this is an Acquia "feature" so that end users see a readable message rather than technical jargon. Correct?
* Is that page editable or modifiable in any way? ie can I change the text, add styling, add a link, etc.
* Is there an option of displaying error information on that page (especially in development)?
* It says "We are aware of the issue and are working hard to fix it." but, in fact, there is no alert mechanism or anyway that I or Acquia will be "aware" of this issue, other than checking the logs, is there? Is there a way to be alerted when these pages (ie these errors) happen?
Perhaps my largest concern is that the message is not only misleading by saying that we are "aware" but it is often unfortunately misleading when is says "The website that you're trying to reach is having technical difficulties and is currently unavailable." Usually that is NOT the case. Usually it is only that PAGE which is having technical difficulties, and navigating to another page (eg home page) is the proper course of action -- not having "patience" which the message suggests.
So for all kinds of reasons I'd like to be able to modify this page -- and if this is an Acquia level setting (ie not individually configurable), would suggest that the copy be revisited and edited.
Thanks in advance for any help!