SSH connection timeout

SSH connection timeout

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Last post
jj.wauters@hotmail.com's picture
jj.wauters
Points: 10
SSH connection timeout

I can no longer use scp or ssh.
I always get next message ; "ssh: connect to host free-6050.devcloud.hosting.acquia.com port 22: Connection timed out. lost connection"
So I created a new SSH key using ssh-keygen -b 4096, removed the existing SSH key in my credentials and created a new one.
But this did not solved the problem.
What else can I do to reconnect?

Status: 
Resolved (feature request)
skale@faichi.com's picture
skale
Points: 1

I'm having the same issue as mentioned above. Since last couple of weeks, I get the following message while connecting to devcloud:

"Network error: Couldn't connect to server. Host: free-5968.devcloud.hosting.acquia.com:22"

Can someone advise on this urgently?

Thanks!

Attachments: 
Status Change: 
Unresolved
jj.wauters@hotmail.com's picture
jj.wauters
Points: 10

For the moment, instead of having a timeout, I get a "Permission denied (publickey)".
Even after removing old SSH keys and creating new ones.
I believe all this is a result of changes done by Acquia on their infrastructure.
See also issues like these :
https://forums.acquia.com/acquia-products-and-services/acquia-cloud/site...
https://forums.acquia.com/acquia-products-and-services/acquia-cloud/free...
In order to not damage their image, Acquia should communicate properly with their users and treat them with respect.

jj.wauters@hotmail.com's picture
jj.wauters
Points: 10

The "timeout" and later ""Permission denied (publickey)" messages ware due to the fact that Acquia moved the data to another location.
My original data were on
xxx.dev@free-6050.devcloud.hosting.acquia.com
and now on
xxx.dev@free-6225.devcloud.hosting.acquia.com
You find your new URL on https://cloud.acquia.com/app/develop/applications and see "Servers"

Status Change: 
Resolved