error:14077419:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert access denied

error:14077419:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert access denied

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north.krimsly@hp.com's picture
north.krimsly
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error:14077419:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert access denied

Greetings all,

My team has installed Acquia Dev Desktop and we have imported an existing Drupal 7 site. The site works mostly OK but a lot of site functions aren't working. Specifically areas of the site that make HTTP requests to remote services is broken. We also get similar errors during Drupal login. The error recorded in the Drupal DB log is consistent:

"error:14077419:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert access denied"

We don't know what could be causing this. The live site does not have this issue (not hosted on Acquia Cloud). When I installed Dev Desktop I selected PHP version 5.6.29 which is the closest to our live site (running 5.6.31). My colleague selected 5.6.19. I am on Mac OS X and my colleague is on Windows 7, and we both get the same error SSL error as above. We are behind a corporate firewall.

I tried modifying /Applications/DevDesktop/tools/vendor/drush/drush/includes/drush.inc as this post recommends: https://tutel.me/c/drupal/questions/245043/register.html.

But this did not help. I also see that some people have recommended that the version of OpenSSL needs to be updated, but I don't know what version I should use with Acquia Dev Desktop, or how I might upgrade OpenSSL within Dev Desktop. If it turns out that this error results from being behind a corporate firewall, how might we resolve this issue?

Can someone please help?
Thanks

Status: 
Pending Bug Fix
xokocufo@tm2mail.com's picture
xokocufo
Points: 0

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