We've been evaluating Acquia and Drupal for a while and had a test site we'd put together on Acquia's free cloud service.
The site was there and running normally when I last looked at it about 4 hours ago.
But now it has totally vanished, not just that the site is offline but the two applications I had under my Acquia account have also completely vanished.
Has anyone ever seen that happen before or have any ideas?
(I'm the only person with access to the Acquia environment and I haven't logged into it until investigating this problem, and I certainly didn't delete anything recently!)
I'm scratching my head and quite worried that a lot of work has been lost :(
Thanks in advance for any support.