install of update to dev desktop failed

install of update to dev desktop failed

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memcinto's picture
memcinto
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install of update to dev desktop failed

I'm unable to attach the two log files for some reason (they are small, each less than 1MB).

When I click Browse and then Upload, it says it is uploading, then hangs indefinitely.

Problem running post-install step. Installation may not complete correctly. For assistance, please finish the installation and post a new forum message to
bit.ly/dd-bugs with these files:
/Applications/DevDesktop/installer.log
/Applications/DevDesktop/piscript.log
==stdout==

Process: launchd [13335]
Path: /Applications/DevDesktop/Acquia Dev Desktop.app/Contents/MacOS/Acquia Dev Desktop
Identifier: com.Acquia.AcquiaDevDesktop
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [3067]

Date/Time: 2015-10-27 15:21:32.488 -0700
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Sleep/Wake UUID: 0D5C939F-D7F0-4F28-8D64-E41A1725A6E1

Interval Since Last Report: 1174472 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 4
Anonymous UUID: 0B44C86A-B384-464A-BC75-880D8C4D3B83

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008fe01030

Backtrace not available

Unknown thread crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x00000000 ebp: 0x00000000 esp: 0x00000000
ss: 0x00000023 efl: 0x00010202 eip: 0x8fe01030 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x00000000
cr2: 0x8fe01030
Logical CPU: 1

Binary images description not available

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 10755
thread_create: 0
thread_set_state: 0

Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDT721064SLA360, 640.14 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x1003, 0x26400000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x26200000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x26220000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: Basic Optical Mouse, 0x045e (Microsoft Corporation), 0x0083, 0x04100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5

Status: 
Unresolved
memcinto's picture
memcinto
Points: 0

Here are the files.

Margrit McIntosh
University of Arizona

memcinto's picture
memcinto
Points: 0

Since there doesn't seem to be any solution for this and other related tickets, I uninstalled Dev Desktop and re-installed AcquiaDevDesktop-2-2015-07-27.dmg.

Margrit McIntosh
University of Arizona

ashishkochaar@gmail.com's picture
ashishkochaar
Points: 0

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mohittjain96@gmail.com's picture
mohittjain96
Points: 0

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