DevDesktop 2 stops working when try to clone acquia cloud site

DevDesktop 2 stops working when try to clone acquia cloud site

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christine.petterssen@cvmc.org's picture
christine.petterssen
Points: 0
DevDesktop 2 stops working when try to clone acquia cloud site

I just installed devdesktop2 and connected it to my acquia cloud site. When I click on the button "Clone this site locally and use it in Dev Desktop" it brings up the first dialog, that shows the URL to the cloud site and the location where it is going to clone it locally (in the directory devdesktop is set up), I click ok, and it brings me to next dialog, where I browse to my OpenSSH private key file, which it validates. A new dialog opens up "Cloning Drupal site" and before it gets going, and error message pops up saying "AcquiaDevDesktop2.exe has stopped working."

Any thoughts?

Status: 
Unresolved
michaelhuntsman@hotmail.com's picture
michaelhuntsman
Points: 1

When I click the "Clone this site locally and us it in Dev Desktop", I get an error, "Sites directory not found...I try to create the directory and each time it overwrites the structure and the directory (Sites) I create.

Status Change: 
Unresolved
chris.brookins@acquia.com's picture
chris.brookins
Points: 116

This should now fixed in the latest build - Using Dev Desktop 2 select Check for updates (which Dev Desktop 2 also does on every restart) or download it from acquia.com/downloads. As usual if you run into problems please report the issue as described in https://docs.acquia.com/dev-desktop2/troubleshooting

Status Change: 
Resolved
cwinger@feldinc.com's picture
cwinger
Points: 0

I have the same error and I just installed dev desktop 2. Check for updates doesn't have any updates.

cwinger@feldinc.com's picture
cwinger
Points: 0

You still having that issue?

sati@cypress.com's picture
sati
Points: 0

I am having issue to clone the site from dev desktop, after clicking on button "Start with an existing Drupal site hosted on Acquia Cloud" just i will get the dialog box and it disappears automatically. PFA image for more details.

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jacksoty@champaignschools.org's picture
jacksoty
Points: 0

@sati, close that window, then you'll be able to continue. It's a two-step process to pull in.

itwiz2003@aim.com's picture
itwiz2003
Points: 1

I am having trouble cloning my drupal site on my acquia dev desktop. This is the error message that appears in the status window:

sync failed. Error: 0 [main] us 0 init_cheap: VirtualAlloc pointer is null, Win32 error 487
AllocationBase 0x0, BaseAddress 0x60E90000, RegionSize 0x70000, State 0x10000
C:\Program Files (x86)\DevDesktop\common\msys\bin\rsync.exe: *** Couldn't reserve space for cygwin's heap, Win32 error 0

Status Change: 
Unresolved
itwiz2003@aim.com's picture
itwiz2003
Points: 1

I tried using Putty to connect, but am not sure I have the correct host server path. I get an error message now saying the host is not found.
I tried obeyaus.dev@free-4918.devcloud.hosting.acquia.com as the host server path.

Error message is "Unable to open connection to http. host not found".

A 5th attempt I received this error message "Disconnected. No supported authentication methods available (server sent public key).

hov20802@gmail.com's picture
hov20802
Points: 0

I guess it is fair to do words with friend cheat online and do win the video game.