Cant login with IE

Cant login with IE

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clement's picture
maniraguha
Points: 0
Cant login with IE

Hi!

I'm experiencing issue with a website. It seems working on other browsers except IE.
The problem is that i can't login , when i make a request to example.com/user/login then i'm redirected to example.com/users/smith but from there i have an access denied.
If i take a look to the request/response headers i notice that IE doesn't send back the cookies received from the first request (user/login) which allows the user to be authenticated. Then i end up to the error 403.

version of drupal is 6.22

Status: 
Resolved (feature request)
howard.draper's picture
Howard Draper
Points: 0

Hi Clement, what version of IE are you using?

Does using the 'www' prefix before the domain name make a difference at all?

best,
Howard Draper | Acquia Client Advisor

clement's picture
maniraguha
Points: 0

Hi Howard,

I tested on IE8, IE9 same behaviours no cookies sent along the http request.
There is a rewrite condition in htaccess file configured to redirect to domain without 'www'.

howard.draper's picture
Howard Draper
Points: 0

Have you cleared the browser cache and cookies in IE?

Also, what happens if you comment out that .htaccess redirect, clear IE cache, and try to log in to www.example.com?

best,
Howard Draper | Acquia Client Advisor

clement's picture
maniraguha
Points: 0

the strange thing is that im able to login with the default Acquia domain name http://example.devcloud.acquia-sites.com but not http://example.com . I've cleared cache and everything.

howard.draper's picture
Howard Draper
Points: 0

Oh, so it's a site hosted with our Acquia Dev Cloud?

best,
Howard Draper | Acquia Client Advisor

batigolix's picture
bdoesborg
Points: 10

I working with Clement on this issue.

I will creating a ticket for this in the support section of the Acquia network

batigolix's picture
bdoesborg
Points: 10

So we figured out thanks to this ancient drupal.org post that cookies from our four letter domain name (12.be) were refused by IE, thus making it impossible to log in.

batigolix's picture
bdoesborg
Points: 10

Closing the issue

Status Change: 
Resolved
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Points: 0

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Status Change: 
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