Internal server error and can't copy DB from dev to stage

Internal server error and can't copy DB from dev to stage

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blair@wadmanconsulting.com's picture
blair
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Internal server error and can't copy DB from dev to stage

I'm setting up a new site for a client. It is currently a free trial and when it is working, I'll transfer it to them and they'll setup a paid account.

But there are two issues:

  • The dev site doesn't load at all, it just hangs
  • Copying the DB from dev to staging fails.

Copying the DB from dev to staging fails:
The error is: Active region not set for..
But I can't find anywhere to set the region.

The site is working fine locally with Acquia Dev Desktop.

I don't seem to be able to log an ticket with support while on the free trial. But I need the site to be operational on dev before I ask the client to upgrade to paid. Is there any way to contacting support to get these two issues resolved?

Status: 
Unresolved